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Topics for businesses

Reply to your reviews

See every review of your business and answer in public.

Find your reviews

On your dashboard, open Reviews. We also email you about new reviews (you choose which ratings under Review email settings).

  1. 1Search by a name, a word or a month, sort them, and filter by replies or stars. Open a review to reply or dispute it.

    Step 1: Search by a name, a word or a month, sort them, and filter by replies or stars. Open a review to reply or dispute it.
Post a public reply

  1. 2Open the review, press Post public reply, type your reply, and press Post public reply again.

    Step 2: Open the review, press Post public reply, type your reply, and press Post public reply again.

  2. 3After a quick check, your reply appears under the review and the traveler is emailed.

    Step 3: After a quick check, your reply appears under the review and the traveler is emailed.
More detail
  • Thank them, or answer kindly and stick to the facts. Replies are checked like reviews: no contact details, sales lines or personal attacks.
  • You can replace your reply a limited number of times, or withdraw it (it comes down straight away).

The pictures show an example business. Still stuck? Email info@paintedcircle.com.