Painted Circle relaunches in late November 2026. Join for free
Painted Circle®
JoinSign in
Topics for businesses

Your business name and emails

Change your business name, and choose where our emails go.

Change your business name

On your dashboard, under your business name, choose Change business name.

  1. 1A new name is for a rebrand of the same business (same owners and team). Read what happens, type the new name exactly as your customers know it, tick that it's the same business, and press Change the name. We check it before it's used.

    Step 1: A new name is for a rebrand of the same business (same owners and team). Read what happens, type the new name exactly as your customers know it, tick that it's the same business, and press Change the name. We check it before it's used.
More detail
  • Your name is also your web address on Painted Circle: changing it changes the address. The old address keeps sending visitors to the new one for 18 months; after that it may be given to another business, so update any links you've shared.
  • At most 2 name changes a year. Your reviews, offer, photos, listing text and QR code stay exactly as they are.
  • A different business (new owners, a different company) shouldn't rename an existing listing: set up a new one instead, so travelers aren't shown someone else's reviews.
Where your emails go

On your dashboard, open Email settings.

  1. 2Under Where your emails go, open Review emails or Listing emails to send them to another address, for example a bookings inbox. Under What we send, choose whether to get an email for every new review.

    Step 2: Under Where your emails go, open Review emails or Listing emails to send them to another address, for example a bookings inbox. Under What we send, choose whether to get an email for every new review.
More detail
  • A new address gets a short code to confirm it before it's used.
  • Security emails always go to your sign-in email, so that should be an address only you read.
  • Your customer-service email (for travelers who have trouble using your offer) is set on your special offer page, and also confirmed with a code.

The pictures show an example business. Still stuck? Email info@paintedcircle.com.