Help for businesses
Joining, setting up your listing, QR codes, reviews and offers.
Most asked
Join Painted Circle
Apply, claim your listing and get set up.
Update your listing
Change your text, photo, tags or places.
Your special offer
Set your offer, and see how it reaches travelers.
Reviews and QR codes
Collect reviews, reply to them, or dispute one.
All topics
Getting started5 topics
Apply to joinNot invited yet? Tell us about your business and we'll get back to you.Claim your listingFrom your invitation email to your new listing, in about five minutes.Ask for access to your businessYour business is on Painted Circle but someone else manages it, or you can't get in.How setup worksGuided setup, skipping a step, and your setup checklist.Sign the Welcoming Places PledgeThe first setup step, and the one thing every business on Painted Circle agrees to.
Building your listing8 topics
Your listing textAnswer a few questions in your own words; we write your listing, and you check it.Your tags, vibe, impact and Good to knowHow travelers find you, the kind of trip you suit, the good you do, and the practical facts.Your photoThe one photo at the top of your listing and on its cards around the site.Your special offerThe perk Painted Circle Supporters get when they book with you directly.Where you operateThe places travelers find you under, from towns to whole regions and natural areas.The person behind itThe founder, owner or manager travelers meet on your listing. Recommended, not required.Your categoriesThe kinds of business you are, which decide which tags you can pick.Launch your listingMake your listing public once the required setup steps are done.
Running your listing4 topics
Your dashboard after launchWhere to see how your listing is doing and change anything on it.Change your listing laterEdit your text, photo, offer, places or tags at any time after launch.See your listing in your own languageRead your English listing in your own language to check it.The Weekly Offer ShareHow your special offer reaches high-intent travelers every week, free users included.
Reviews and QR codes4 topics
Your QR codeThe code guests scan to review you or learn more, with printouts ready to use.Your QR numbers, and asking for a new codeHow often your code is scanned, and what to do if it's misused.Reply to your reviewsSee every review of your business and answer in public.Dispute a reviewWhen a review breaks our rules, for example it's about a different business.
Your account and business7 topics
Protect your listing with an authenticator appTwo-factor sign-in, so a stolen email alone can't get into your listing.Your business name and emailsChange your business name, and choose where our emails go.Moving your business to a new managerWhen someone else takes over running your listing.Pause your listingTake a break (for a season, or while you renovate) and come back any time.Use Painted Circle for your own travelsYour sign-in is also a traveler account, with offers from other businesses.Download a copy of your business's informationEverything we hold about your business, in one file you can keep.Delete your business from Painted CircleLeave for good. Pausing is often the better choice.
Brands (several locations)8 topics
What brands are, and who they're right forOne business in several places, each with its own page, managed from one sign-in.Start a brand, or turn your listing into oneChoose a brand when you claim your listing, or add a location to an existing listing.Your brand templateThe listing every new location starts from, and the brand dashboard.Add a locationEach new location starts as a copy of your template, ready in a few steps.Copy changes to your locationsChange something once on your template, then choose which locations get it.What each location sets itselfPlaces, photo and Good to know belong to each location.Your brand page and brand QR codeOne page and one code for all your locations together.Reviews across your locationsEach review belongs to one location; your brand page adds them up.
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